Terms & Conditions
Welcome to Swanson Diamond Center! We are excited to have you as a user of our website. Please take a moment to review our terms and conditions and policies, which outline the rules and guidelines for using our website. By accessing or using our website, you agree to abide by these terms and policies. If you do not agree with any of the terms or policies, please refrain from using our website.
​
USER CONDUCT:
You agree to use our website for lawful purposes only and not to engage in any activities that violate any laws or regulations. You shall not post or transmit any content that is offensive, harmful, or infringes upon the rights of others. We encourage respectful and constructive communication within our community and reserve the right to remove any content that is deemed inappropriate.
​
INTELLECTUAL PROPERTY:
All content and materials on our website, including but not limited to text, images, logos, and trademarks, are the property of Swanson Diamond Center and protected by intellectual property laws. You may not use, modify, or distribute any of our content without prior written permission from Swanson Diamond Center.
​
THIRD-PARTY WEBSITES:
Our website may contain links to third-party websites for your convenience. Swanson Diamond Center is not responsible for the content or practices of these websites. Please review their terms and policies before using their services.
​
DISCLAIMER OF WARRANTIES:
Swanson Diamond Center makes no warranties or representations regarding the accuracy, reliability, or completeness of the information provided on our website. You use our website at your own risk.
​
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
​
MODIFICATIONS TO THE SERVICE AND PRICES:
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
​
LIMITATION OF LIABILITY:
Swanson Diamond Center shall not be liable for any damages, whether direct, indirect, incidental, or consequential, arising from your use of our website or any content posted on it.
​
In no case shall Swanson Diamond Center, our managers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
​
PRIVACY POLICY:
Swanson Diamond Center receives, collects, and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
​
When you conduct a transaction on Swanson Diamond Center, as part of the process, we collect personal information you give us such as your name, address, and email address.
​
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
​
Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
​
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at hello@swansondiamondcenter.com.
COOKIES POLICY:
We may use cookies and similar technologies on our website to enhance user experience. By using our website, you consent to our use of cookies as described as below:
​
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to enhance your browsing experience and help websites function more effectively. This policy provides you with information about the types of cookies we use, their purposes, and how you can manage your cookie preferences. For more information, visit https://allaboutcookies.org/.
​
Types of Cookies:
We use the following types of cookies:
-
Essential Cookies: These cookies are necessary for the basic functioning of our website. They enable core features such as secure login, cart functionality, and page navigation.
-
Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting information anonymously. This data helps us improve our website's performance and user experience.
​
Purpose of Cookies:
-
Essential Cookies: We use these cookies to provide you with essential features and services on our website. Without these cookies, certain functions may not work correctly.
-
Analytics Cookies: These cookies help us gather anonymous data to analyze and improve our website's performance and content.
​
Cookie Management:
You can manage your cookie preferences or withdraw your consent at any time. Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may impact the functionality of our website.
​
MODIFICATION OF TERMS AND POLICIES:
We reserve the right to modify or update our terms and policies at any time. Changes will be effective upon posting on our website, and your continued use of our website constitutes acceptance of the updated terms and policies.
​
TERMINATION:
We may suspend or terminate your access to our website at any time, without notice, if you violate any of our terms and policies.
INDEMNIFICATION:
You agree to indemnify, defend and hold harmless Swanson Diamond Center and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
​
PRODUCT AVAILABILITY:
Swanson Diamond Center strives to showcase a variety of quality products for our valued customers. Items displayed on this site represent our collection but may not reflect in-store availability. To check current stock or inquire about specific items, please contact us directly at hello@swansondiamondcenter.com or call (334) 826-1890. For custom orders or items requiring special sourcing, our staff will guide you through the process, including any necessary deposits or timelines.
CONFLICT DIAMONDS:
Swanson Diamond Center uses quality diamonds in merchandise, sourced from the world's most reputed suppliers. We do not buy and use conflict diamonds in our products. We purchase our diamonds only through respected, well-established, legal channels.
Treated / Enhanced Gemstones:
Swanson Diamond Center also uses treated or enhanced gemstones. Most natural precious and semi-precious gemstones are treated or enhanced to intensify color, diminish imperfections and improve durability. Some of the common treatment types are Oiling, Heating, Diffusion, Drilling, Irradiation etc.
ACCESSIBILITY:
Swanson Diamond Center is committed to making our website accessible to all individuals, including those with disabilities. We aim to provide a user-friendly experience that is inclusive and accessible, ensuring our content and services are available to everyone.
Our website is hosted on the Wix platform, which incorporates accessibility features in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. This means our website is designed to support screen readers, keyboard navigation, and other assistive technologies.
Measures Taken:
-
Text alternatives for images and other non-text content.
-
Clear, descriptive headings and labels for easy navigation.
-
Accessible forms for an improved user experience.
-
Compatibility with most popular browsers and assistive technologies.
​
CONTACT:
We regularly test our site’s accessibility and update our practices to enhance usability for all visitors. Should you encounter any accessibility issues or need assistance, please reach out to us. If you have any questions, feedback, or need help accessing any part of our site, contact us at hello@swansondiamondcenter.com or (334) 826-1890. We are dedicated to providing assistance and accommodating any accessibility needs.